Booking Policy
Please review this policy before booking a service, requesting a collaboration, purchasing digital products, or submitting a project inquiry.
General Booking Policy
All clients must submit clear project details, deadlines, contact information, and any required files before a service can be confirmed.
Response Time
Most inquiries receive a response within 24–72 business hours. Response times may vary during busy periods.
Payment Policy
Some services may require a deposit, full upfront payment, or milestone-based payments. Work may not begin until payment requirements are completed.
Revision Policy
Some services include limited revisions. Extra revisions or changes outside the original scope may require additional fees.
Cancellation & Refund Policy
Deposits help reserve review time, preparation time, and appointment availability. If YBnGdon cancels, cannot provide the requested service, or determines that the request is not the right fit before work begins, the customer may receive a refund of the applicable deposit or payment. If a customer cancels, misses an appointment, downloads a digital product, or work has already started or been completed, refunds may be limited or unavailable depending on the service stage and the details shown before checkout or confirmation.
Communication Policy
Respectful and professional communication is required at all times. Harassment, spam, abusive behavior, or inappropriate requests may result in refused service.
Service-Specific Policies
Acting & Music Videos
Clients must provide shoot details, location, schedule, role expectations, wardrobe requirements, and production information. Travel or extended filming may affect pricing.
Brand Collaborations
All collaborations must align with YBnGdon brand values, audience standards, and professional expectations. Not all requests will be accepted.
Confidence Sessions & Fitness Motivation
These services provide motivation, encouragement, accountability, and personal development support. They are not medical advice, therapy, licensed counseling, or certified fitness training.
Paid Shoutouts
Clients must provide the recipient name, occasion, requested message, pronunciation notes, and deadline. Offensive or inappropriate requests may be declined.
Merch & Digital Products
Digital products may not be copied, resold, redistributed, or shared without permission. Product availability and shipping times may vary.
Privacy Policy
Personal information submitted through the website is used only for communication, booking, service fulfillment, and customer support. Information will not be intentionally sold or shared with third parties.
Last Updated: October 2025